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Frequently Asked Questions
How do I order a personalized product?
Simply email us at info@pawproudapparel.com with a clear photo of your pet, the text/logo you’d like, and the product type, size, and color (mugs are white only).
Can I see the design before it’s printed?
Yes! We’ll send you a digital mockup for approval. Once you confirm, we’ll move forward with production.
How long does it take to receive my custom product?
Processing and design usually take 3–5 business days. Shipping times vary by location but typically take 5–10 business days.
Do you accept returns on custom orders?
Since custom products are made especially for you, we cannot accept returns unless the item arrives damaged or defective.